Privacy policy

1. Introduction

The defense on personal data and protection on personal information on site visitors is especially important . Therefore we process Yours information exceptionally on basis on the applicable legislation , specifically The general regulation 2016/670 ( better known as such as GDPR), the Act for protection on personal data (LPDP ).

This Privacy Policy aims to inform you what personal data we may collect, for what purposes we use it, on what legal basis we process it and what your rights are under Regulation (EU) 2016/679, known as GDPR, and applicable Bulgarian legislation.

2. Personal data administrator

The personal data administrator is:

“BESTA PHARMACEUTICALS” EOOD
UIC: 204521305
E-mail: office@bestapharmaceuticals.com
Address: ” Tsarigradsko Shose” 425

3. What personal data do we process?

When using our website, we may process the following data:

• name and surname;
• e-mail;
• telephone number;
• name of company or organization;
• position;
• information that you voluntarily provide through a contact form, email or other inquiry;
• technical data related to visiting the site, such as IP address, device type, browser, date and time of visit.

We do not request or collect sensitive personal data through the website unless it is explicitly required and voluntarily provided by you.

4. Purposes of processing

Personal data is processed for the following purposes:

  • responding to inquiries sent via the site or by e-mail;
  • communicating with customers, partners and potential clients;
  • providing information about our services in the field of secondary repackaging, labeling, serialization, banding and other GMP activities;
  • processing job applications when such are sent voluntarily; 
  • maintaining the security and normal functioning of the website;
  • fulfilling legal obligations.

5. Legal basis for processing

We only process personal data when we have a legitimate reason to do so, including:

  • Your consent;
  • Taking action at your request before entering into a contract;
  • Performance of a contract or pre-contractual relationship;
  • Compliance with a legal obligation;
  • Legitimate interest of the company, for example to protect our rights, maintain business communication and site security.

6. Shelf life

Personal data is stored only for the period necessary to fulfill the purposes for which it was collected or for the periods provided for in applicable legislation.

Data provided via a contact form or email inquiry is stored for the period necessary to process the inquiry and subsequent communication.

7. Provision of personal data to third parties

“BESTA PHARMACEUTICALS” EOOD does not sell, rent or provide personal data for marketing purposes to third parties.

Personal data may only be provided when necessary to:

  • providers of technical support, hosting or email services;
  • accounting, legal or other professional advisors;
  • government authorities when required by law.

All external providers who process personal data on our behalf are required to ensure appropriate protection and confidentiality.

8. Data transfer outside the European Union

Where possible, personal data is processed within the European Union or the European Economic Area.

If it is necessary to transfer data outside the EU/EEA, this will only be done if appropriate safeguards are in place in accordance with the requirements of the GDPR.

9. Protection of personal data

We implement appropriate technical and organizational measures to protect personal data against unauthorized access, loss, unlawful disclosure, alteration or destruction.

Only persons for whom this is necessary in connection with the performance of their official duties have access to personal data.

10. Your rights

According to GDPR you have the right:

  • to access your personal data;
  • to correct inaccurate or incomplete data;
  • to delete personal data where there are legal grounds;
  • to restrict processing;
  • to object to processing;
  • to data portability;
  • to withdraw consent at any time;
  • to file a complaint with the Personal Data Protection Commission.

To exercise your rights, you can contact us at: office@bestapharmaceuticals.com .

If you believe that our processing of your data violates the provisions on personal data protection or if you believe that your rights under these provisions have been violated in any way, you may contact the competent administrative authority. In Bulgaria, this is the Commission for Personal Data Protection .

By visiting our website www.bestapharmaceuticals.com You give your consent to the processing of personal data in accordance with Article 7 of Regulation 2016/679 OF THE EUROPEAN PARLIAMENT AND OF THE COUNCIL. At the same time, you expressly agree that you are informed that you can withdraw your consent at any time by a written statement addressed to the administrator at the email address ………………….., and that your request may not be satisfied if it conflicts with the fulfillment of the administrator’s legal obligations or the public interest.

11. Cookies

The website may use cookies to ensure its normal functioning, improve the user experience and analyze traffic.

Detailed information about the cookies used is available in our Cookie Policy.

12. Links to other sites

Our website may contain links to external sites. BESTA PHARMACEUTICALS LTD is not responsible for the content, security or privacy policies of these sites.

13. Changes to the Privacy Policy

We reserve the right to update this Privacy Policy in the event of changes in legislation, the company’s activities or the functionality of the website.

The current version of the Privacy Policy is published on the website.

14. Contacts

For questions regarding the processing of personal data, you can contact us:

“BESTA PHARMACEUTICALS” EOOD
E-mail: office@bestapharmaceuticals.com
Address: “Tsarigradsko shose” 425